SoothBox

Data deletion

Most of what you put into SoothBox is kept only on the device you use. An account is optional.

Effective 2 November 2026

Remove on-device data

In the app, go to You › Privacy and data to delete everything, or delete individual items where a delete control is available. Clearing the app's storage or uninstalling SoothBox also removes local data. Android cloud backup is disabled for SoothBox, so its app data is not restored through Android backup. Backup files you made are yours; delete them wherever you saved them.

Delete your account

If you signed in with Apple or Google, open Account in the app and choose Delete account. This removes the account and its link to your purchases from our server. Everything on your device stays until you remove it as above.

Subscriptions and purchase records

Removing app data, uninstalling SoothBox or deleting your account does not cancel a subscription. Cancel it through the Apple App Store or Google Play. Apple, Google, RevenueCat and SoothBox may retain transaction records as required for billing, fraud prevention, tax, and legal obligations.

Support correspondence

To request deletion of information you previously sent to support, email support@soothbox.app with the subject “SoothBox data deletion.” Use the same email address used for the original message so we can identify it. We will respond within 30 days where reasonably possible, subject to records we must retain for security or legal reasons.